![]() In the next screen select where to install the software, then press Continue. Once downloaded, double click on the package icon. ![]() If you encounter any issues or have any questions please contact the IT Help Center at 30 or online at support.du.edu.Access the GlobalProtect Agent software download page and download the GlobalProtect agent for Mac Please see Palo Alto GlobalProtect VPN troubleshooting tips for common issues and solutions. *You may need to restart your computer to finish the uninstall* Click "continue" and follow the prompts through the rest of the installer. On the installation type screen, choose "Uninstall GlobalProtect"ĥ. Open and run the PKG from your downloadsĤ. Click on "Download Mac 32/64 bit GlobalProtect agent"ģ. Uninstalling the Palo Alto GlobalProtect VPNĢ. You can follow the instructions in KB0014240 on how to use the VPN on a daily basis. To disconnect from GlobalProtect, expand the GlobalProtect icon and then click "Disconnect".A connection is established once you see the “Connected” window.If you see the below window, select "Open GlobalProtect" Depending on your specific browser you may need to allow the connection.You will then be prompted to verify your identity via Duo. You will be prompted to enter your email address and password and click "Login".Enter vpn.du.edu as the portal address and click "Connect".To connect to the GlobalProtect VPN, click on the icon and then click "Connect".The GlobalProtect icon will appear in the upper right of the menu bar (near the clock). ![]()
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